Customer Service & Administration

We’re looking for a Customer Service & Administration team member who enjoys working with people, staying organised, and getting things done. This role is located 30 minutes drive from Timaru.

This is a varied, hands-on role where no two days are exactly the same. You’ll be the friendly face helping customers with their enquiries and orders while also supporting purchasing, invoicing, and general branch administration.

What you’ll be doing

• Providing friendly, professional service to customers
• Processing point-of-sale transactions and customer orders
• Responding to customer enquiries in person, by phone, and email
• Ordering products and liaising with suppliers
• Processing supplier invoices and packing slips
• Managing customer invoicing and general branch administration
• Working closely with our sales, service, and project teams to make sure customers get what they need
• Keeping the administration, and stores functions organised and running smoothly

What we’re looking for

You’ll ideally be someone who:

• Enjoys dealing with customers and building positive relationships
• Is confident communicating face-to-face and over the phone
• Has strong computer and administration skills
• Is accurate and pays attention to detail
• Can manage multiple tasks and priorities during a busy day
• Is comfortable learning new systems, products, and processes
• Takes initiative and follows things through
• Is organised, reliable, and enjoys being part of a team

Experience in customer service, retail, administration, purchasing, accounts administration, or a similar customer-facing role would be well suited to this position.

A current New Zealand driver’s licence is required.

If you’re a positive, capable person who enjoys helping people and likes being part of a busy team, we’d love to hear from you.

Apply now with your CV and a short introduction telling us why you think you’d be a great fit for the role.